Unable to reboot device normally

Description

Hello,
I rebooted my device today and when it booted I noticed it was stuck on a screen taht showed "better/not supported" then it didn't progress from this screen at all.

In order to bypass this, I have to boot into the BIOS then exit and it will boot fine after that.

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Caleb August 28, 2023 at 3:25 PM

Hi thanks for the ticket but this doesn't seem to have anything to do with TrueNAS software. This is more than likely something related to your BIOS/HW configuration.

Automation for Jira August 28, 2023 at 3:23 PM

Thank you for submitting this TrueNAS Bug Report! So that we can quickly investigate your issue, please attach a Debug file and any other information related to this issue through our secure and private upload service below. Debug files can be generated in the UI by navigating to System -> Advanced -> Save Debug.

https://ixsystems.atlassian.net/servicedesk/customer/portal/15/group/37/create/153

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Katalon Platform

Created August 28, 2023 at 3:23 PM
Updated February 27, 2025 at 9:15 PM
Resolved August 28, 2023 at 3:25 PM