Plugin Dispatch Values Dropping 100% metrics

Description

Dear support,

We've been experiencing this issue in the last 2 days. It happens that after some period system lost SSH and web connection and became unreachable. Please see the attached captured screenshot taken from the IPMI remote console. The HDD temperature is in the normal range when this happens, checking via ipmitool sensor command

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Automation for Jira December 6, 2023 at 6:20 PM

This issue has now been closed. Comments made after this point may not be viewed by the TrueNAS Teams. Please open a new issue if you have found a problem or need to re-engage with the TrueNAS Engineering Teams.

William Gryzbowski November 22, 2023 at 7:28 PM

Are there any high load operations happening when this occurs? These are usually the symptons.

if so, what is it?

Michelle Johnson November 22, 2023 at 2:22 PM

Thank you for your submission, !

This issue ticket is now in the queue for review. An Engineering representative will update with further details or questions in the near future.

Dejan Vukasinovic November 22, 2023 at 1:34 PM

Thank you , just a short update in case might help you and the team with further investigation - after disabling the S.M.A.R.T. service and unchecking the box to Start Automatically, the system is stable so far, with no interruptions. This may be a workaround but shouldn't be recommended for long-term action.

Michelle Johnson November 22, 2023 at 1:23 PM

Thank you for your submission, !

This issue ticket is now in the queue for review. An Engineering representative will update with further details or questions on the near future.

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Katalon Platform

Created November 22, 2023 at 8:51 AM
Updated May 8, 2024 at 6:07 PM
Resolved December 6, 2023 at 6:20 PM