Cloud Sync Tasks - No Logs Available

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Yes, that’s correct. When on the Data Protection screen it says No logs available, and clicking the state of each confirms that, however when drilling into the Cloud Sync Tasks page, you can view the logs there. See attached screenshots. It’s not a cache issue, I’ve done a hard refresh and have tested it in an incognito window as well.

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@dasunsrule32, can you give us a clearer explanation of what behavior you’re seeing here, possibly with a few more screenshots? It seems like you’re saying that when you clicked on the state for a cloud sync task on the Data Protection screen it said no logs available, and then when you went to Cloud Sync Tasks and clicked the state for the same task it now was able to access the logs?

Was this after the first run of a new task and perhaps a browser cache issue that was cleared when you loaded the new screen?