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Cloud Sync Tasks - No Logs Available

Description

Attempting to click on the status of a Cloud Sync Tasks says no logs available. If you click Cloud Sync Tasks, then click the status, the logs are then available.

Session ID: 6da8d136-7ebc-c2d7-cd7f-18fcf25ae98f

Problem/Justification

None

Impact

None

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2
  • 27 Feb 2025, 03:52 PM
  • 27 Feb 2025, 03:52 PM

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Bug Clerk February 28, 2025 at 3:21 PM

This issue has now been closed. Comments made after this point may not be viewed by the TrueNAS Teams. Please open a new issue if you have found a problem or need to re-engage with the TrueNAS Engineering Teams.

Bug Clerk February 28, 2025 at 3:21 PM

Thank you for reporting this issue! This has already been reported (see the "Duplicate" ticket linked above), so this issue is being closed to focus effort in the existing ticket.

Bug Clerk February 27, 2025 at 3:55 PM

Thanks for your submission! This is in our queue to review now. An engineering representative will update with any further questions or details in the near future.

dasunsrule32 February 27, 2025 at 3:52 PM
Edited

Yes, that’s correct. When on the Data Protection screen it says No logs available, and clicking the state of each confirms that, however when drilling into the Cloud Sync Tasks page, you can view the logs there. See attached screenshots. It’s not a cache issue, I’ve done a hard refresh and have tested it in an incognito window as well.

image-20250227-155130.png
image-20250227-155210.png

Bug Clerk February 27, 2025 at 3:48 PM

, can you give us a clearer explanation of what behavior you’re seeing here, possibly with a few more screenshots? It seems like you’re saying that when you clicked on the state for a cloud sync task on the Data Protection screen it said no logs available, and then when you went to Cloud Sync Tasks and clicked the state for the same task it now was able to access the logs?

Was this after the first run of a new task and perhaps a browser cache issue that was cleared when you loaded the new screen?

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Katalon Platform

Created February 27, 2025 at 1:53 AM
Updated February 28, 2025 at 3:21 PM
Resolved February 28, 2025 at 3:21 PM