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TrueNAS SCALE unexpectedly ground to a near halt with no obvious reason why

Not Applicable

Description

This impacted the whole system and started out of the blue. SMB, SSH, and ZFS subsystems were incredibly slow to respond. Some apps were going offline and back online, NextCloud notably. Many kube-system pods were perpetually crashing continuously. The WebUI was very slow to respond, even 2fa took so long to process the token timed out. Capturing a debug was a headache as the UI timed out before it could finish kicking me back to the login screen. Even executing sudo on the sudo had me waiting sometimes minutes to actually get to the root shell.

I was forced to restart the entire system to get it back to normal operation.

Problem/Justification

None

Impact

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Impact

High

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Katalon Platform

Created May 26, 2024 at 5:58 PM
Updated May 28, 2024 at 5:15 PM
Resolved May 28, 2024 at 5:15 PM

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Bug Clerk May 28, 2024 at 5:15 PM

This issue has now been closed. Comments made after this point may not be viewed by the TrueNAS Teams. Please open a new issue if you have found a problem or need to re-engage with the TrueNAS Engineering Teams.

Bug Clerk May 28, 2024 at 5:15 PM

24.04.1 is out today which should fix these issues. Please report back if issues persists after upgaade.

Bug Clerk May 26, 2024 at 5:58 PM

Thank you for submitting this TrueNAS Bug Report! So that we can quickly investigate your issue, please attach a Debug file and any other information related to this issue through our secure and private upload service below. Debug files can be generated in the UI by navigating to System -> Advanced -> Save Debug.

https://ixsystems.atlassian.net/servicedesk/customer/portal/15/group/37/create/153

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