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Disk temp not shown for Seagate Desktop HDD.15 ST4000DM000-1F2168

Description

The Dashboard and Reporting functions do not show temperature data for two of my disks, both Seagate Desktop HDD.15 ST4000DM000-1F2168. Looking at smartctl -a output (below), I see both 190 Airflow_Temperature_Cel and 194 Temperature_Celsius attributes. The other disks in my system, Seagate IronWolf ST8000VN0022-2EL112, do report temp data.

[root@jonstamos ~] # smartctl -a /dev/ada3
smartctl 6.6 2017-11-05 r4594 [FreeBSD 11.2-STABLE amd64] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family: Seagate Desktop HDD.15
Device Model: ST4000DM000-1F2168
Serial Number: XXXOOO
LU WWN Device Id: 5 000c50 06d9def00
Firmware Version: CC54
User Capacity: 4,000,787,030,016 bytes [4.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 5900 rpm
Form Factor: 3.5 inches
Device is: In smartctl database [for details use: -P show]
ATA Version is: ACS-2, ACS-3 T13/2161-D revision 3b
SATA Version is: SATA 3.1, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is: Fri Dec 7 17:28:27 2018 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 117) seconds.
Offline data collection
capabilities: (0x73) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
No Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 509) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x1085) SCT Status supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 116 099 006 Pre-fail Always - 108652128
3 Spin_Up_Time 0x0003 093 093 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 054 054 020 Old_age Always - 47977
5 Reallocated_Sector_Ct 0x0033 100 100 010 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 072 060 030 Pre-fail Always - 17225613
9 Power_On_Hours 0x0032 073 073 000 Old_age Always - 24281
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 9
183 Runtime_Bad_Block 0x0032 100 100 000 Old_age Always - 0
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
188 Command_Timeout 0x0032 100 100 000 Old_age Always - 0 0 0
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 074 056 045 Old_age Always - 26 (Min/Max 22/36)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 0
193 Load_Cycle_Count 0x0032 076 076 000 Old_age Always - 48330
194 Temperature_Celsius 0x0022 026 044 000 Old_age Always - 26 (0 18 0 0 0)
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 22972h+10m+42.744s
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 42392059649
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 1235472197980

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error

1 Extended offline Completed without error 00% 8 -
2 Short offline Completed without error 00% 0 -
3 Conveyance offline Completed without error 00% 0 -

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

[root@jonstamos ~] # smartctl -a /dev/ada4
smartctl 6.6 2017-11-05 r4594 [FreeBSD 11.2-STABLE amd64] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family: Seagate Desktop HDD.15
Device Model: ST4000DM000-1F2168
Serial Number: XXXOOO
LU WWN Device Id: 5 000c50 0876eaee5
Firmware Version: CC54
User Capacity: 4,000,787,030,016 bytes [4.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 5900 rpm
Form Factor: 3.5 inches
Device is: In smartctl database [for details use: -P show]
ATA Version is: ACS-2, ACS-3 T13/2161-D revision 3b
SATA Version is: SATA 3.1, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is: Fri Dec 7 17:31:39 2018 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 107) seconds.
Offline data collection
capabilities: (0x73) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
No Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 510) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x1085) SCT Status supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 117 099 006 Pre-fail Always - 158488200
3 Spin_Up_Time 0x0003 093 093 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 054 054 020 Old_age Always - 47588
5 Reallocated_Sector_Ct 0x0033 100 100 010 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 072 060 030 Pre-fail Always - 17209654
9 Power_On_Hours 0x0032 073 073 000 Old_age Always - 24279
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 9
183 Runtime_Bad_Block 0x0032 100 100 000 Old_age Always - 0
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
188 Command_Timeout 0x0032 100 100 000 Old_age Always - 0 0 0
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 074 057 045 Old_age Always - 26 (Min/Max 22/35)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 0
193 Load_Cycle_Count 0x0032 077 077 000 Old_age Always - 47957
194 Temperature_Celsius 0x0022 026 043 000 Old_age Always - 26 (0 17 0 0 0)
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 23034h+14m+27.160s
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 42392065009
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 1053267441978

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error

1 Extended offline Completed without error 00% 8 -
2 Short offline Completed without error 00% 0 -
3 Conveyance offline Completed without error 00% 0 -

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Problem/Justification

None

Impact

None

relates to

SmartDraw Connector

Katalon Manual Tests (BETA)

Activity

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William Gryzbowski June 7, 2019 at 5:28 PM

Reporter says this is now fixed for him.

Daniel Dulay June 6, 2019 at 6:13 PM

Hi 

I am on FreeNAS-11.2-U4.1 (Build Date: May 10, 2019 21:33), and looking at Reporting just now the metrics for these devices including temp is being recorded. No metrics were saved for any disks while the previous version (11.2-U3) was running unfortunately.

So I think this issue can be marked fixed or obsolete.

For completeness

servername# midclt call stats.get_data '[{"source": "disktemp-ada3", "type": "temperature", "dataset": "value"}]'
{"about": "Data for disktemp-ada3/temperature", "meta": {"start": 1559840700, "end": 1559844000, "step": 300, "legend": ["disktemp-ada3/temperature"]}, "data":[[36.0], [36.0], [36.0], [36.0], [36.0], [36.0], [36.0], [36.0], [36.0], [36.0], [null], [null]]}

Vladimir Vinogradenko June 6, 2019 at 4:10 PM

which FreeNAS version are you using?

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Katalon Platform

Created December 7, 2018 at 4:43 PM
Updated July 1, 2022 at 4:26 PM
Resolved June 7, 2019 at 5:28 PM
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