Cloud Credentials > Drive Account Type gets Blanked out and Sync Fails
Description
Problem/Justification
Impact
is duplicated by
SmartDraw Connector
Katalon Manual Tests (BETA)
Activity
DENNY VANDEMAELE July 4, 2019 at 8:54 PM
Thanks Vladimir,
I checked the files and they were patched and I'm pretty sure I restarted middleware on that server.
I rebooted it and could not reproduce the error.
Tried to reproduce it on another system and could not.
Sorry.
Vladimir Vinogradenko July 4, 2019 at 7:39 PM
@DENNY VANDEMAELE cloud sync mode is not involved in this and behaviour should not depend on it. Can you please re-check that system that is misbehaving has been patched correctly and rebooted (or middleware restarted) after the patch?
DENNY VANDEMAELE July 4, 2019 at 6:30 PMEdited
Hi Vladimir,
Correction, This fix worked for me in Push > Sync mode.
It did not work in Push > "Copy" mode. The "Drive Account Type" is blanked out after running a couple of the Cloud Sync tasks.
I have not tried "Move" mode, or "Pull"
DENNY VANDEMAELE June 27, 2019 at 7:06 PM
Hi Vladimir,
This fix worked on both of my servers, thanks!
-denny
Vladimir Vinogradenko June 27, 2019 at 6:07 PMEdited
@DENNY VANDEMAELE forgot to say, you need to run /usr/local/etc/rc.d/middlewared restart
after (or simply reboot your NAS)
We have had several Cloud Sync tasks setup and syncing successfully under 11.2-U4 for several weeks.
Provider: Microsoft OneDrive
Drive Account Type: Business
After upgrade to 11.2-U5, the first couple of Cloud Sync tasks completed successfully, then each successive task failed with the Status in the Legacy GUI of: FAILED: 'business'
If I click on the FAILED: 'business' status, it says, "See full log file at /tmp/middlewared/jobs/685.log"
From a shell, I cat the log, "cat /tmp/middlewared/jobs/685.log" and the log file is empty. (if it's successful, the log file is normal and not empty).
When I review the Cloud Credentials, the "Drive Account Type" field has been blanked out.
When I set it back to Business, the next task or two runs successfully, and then the successive ones fail with the same error, and the Cloud Credentials, "Drive Account Type" field is blank again.