Services / S.M.A.R.T. - Email not working

Description

I am unable to get the S.M.A.R.T. Service to send me an email when a HDD is over the Critical temperature limit.

Firstly I am able to successfully send/receive a test email from System / Email

and I am able to successfully send/receive a test email from System / Alert Services / Email

My drives are running about 32 degrees Celsius

However even when I setup the SMART Service to a Critical Temp of 10 degrees C, and a check interval of 1 minute, I get no emails from FreeNAS alerting me of the over-temp situation.

After rebooting my FreeNAS server and logging back in I noticed that I had some new alerts related to HDD temps (but still no emails). So for starters it looks like the settings are taking until the system is rebooted. I think this is related to . Just in case the reboot helped, I went back into the SMART Service, set a critical temp to 40, waited a couple mins, and then set it back to 10. Still no email (and also no new alerts).

After the reboot, however, the console displayed alerts every minute (consistent with the 1 minute interval I setup). STill no emails though. Changing the interval (to say 30 mins) or changing the critical temp (to say 40) has no effect on the console, it continues to alert every 1 minute with a critical limit of 10.

Thanks for your time. I'll be happy to provide any additional information that I can.

Problem/Justification

None

Impact

None

duplicates

SmartDraw Connector

Katalon Manual Tests (BETA)

Activity

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Vladimir Vinogradenko January 6, 2020 at 1:51 PM

are you still experiencing this issue? Unfortunately we were not able to reproduce it. Maybe we can schedule a TeamViewer session so I can take a closer look on your FreeNAS installation? Thank you.

Sean Begley October 6, 2019 at 8:41 PM

Former user doh... I was trying to get it done quickly with my kids running around.  My mistake.

S.M.A.R.T. Error is set to IMMEDIATELY

Vladimir Vinogradenko October 6, 2019 at 8:04 PM

you've posted screenshot from Alert Services. We need Alert Settings

Sean Begley October 6, 2019 at 6:36 PM
Edited

Thanks for taking another look at this Former user.

 

When I go to System -> Alert Settings I don't see a "S.M.A.R.T. error".  As below you'll see I have "E-Mail" and "SNMP Trap".

 

There is an "Add" button but I don't see any obvious way to add a "S.M.A.R.T. error" Alert Service.

Vladimir Vinogradenko October 4, 2019 at 9:39 PM

actually, I've somehow missed this and never addressed this issue:

> I am not receiving emails when SMART alerts appear.

This should not be possible. What option do you have selected for "S.M.A.R.T. error" in System -> Alert Settings?

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Katalon Platform

Created September 12, 2019 at 4:51 PM
Updated July 1, 2022 at 4:44 PM
Resolved August 4, 2020 at 2:03 PM