Fix bug in sending initial debug when configuring a production system
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Katalon Manual Tests (BETA)
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Bug Clerk November 26, 2019 at 7:08 PM
Bonnie Follweiler November 26, 2019 at 6:38 PMEdited
It doesn't send a ticket to Support if the Send Initial Debug isn't checked
Bonnie Follweiler November 26, 2019 at 6:33 PMEdited
Former user I updated the system and tested it again and it did send a debug that contains both controllers in the debug. I will try it without the debug
Vladimir Vinogradenko November 26, 2019 at 6:07 PM
I did the same and ticket was created. Next time attach a debug please.
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Vladimir VinogradenkoReporter
Bonnie FollweilerComponents
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Linked Test Cases, Katalon Defect Results, Katalon Studio Test Results
Katalon Platform
Linked Test Cases, Katalon Defect Results, Katalon Studio Test Results
Created November 22, 2019 at 6:59 PM
Updated July 1, 2022 at 4:47 PM
Resolved November 26, 2019 at 7:08 PM
Tested in TrueNAS-11.3-MASTER-201911220916
I checked the "This is a production system box and the debug box. I then clicked update status but there was no Support ticket sent
I waited 15 minutes before cheching Kayako