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TrueNAS 12.0-U3 WebGUI unable to connect + Python core dump + rrdcached core dump

Description

After a reboot, within approx 12-24 hours, the webGui becomes unreachable. A service middlewared restart solves the issue. In addition, I get frequent python core dumps, this time accompanied by another coredump of rrdcached (no idea what that is).

It may be unrelated, but this time the problems occurred shortly after my OpenVPN server that I have running in a jail became totally unreachable, without any errors/logs etc.

Debug and core dumps:

https://1drv.ms/u/s!Al1xWMrFul92go1fP1hrkh5b08iM8Q?e=MyxRbN

Problem/Justification

None

Impact

None

SmartDraw Connector

Katalon Manual Tests (BETA)

Activity

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Sander Ebbers May 5, 2021 at 11:55 AM

FYI, I've downloaded your custom patch and server is running voor 4 days now without a hitch. Seems to be solving the issue for me. If python core dumps again I will let you know.

Caleb April 30, 2021 at 8:03 PM

thanks for the core dump. I've analyzed the python core dump and I believe this is a known issue on 12.0-U3. I'm tracking all the related core dumps in this ticket: NAS-109709. I'm going to close this ticket as a duplicate of that one. Furthermore, in the ticket that I've linked I have instructions on how to download and install a custom patched version of TrueNAS for testing. If you'd like, it would be nice if you could test that image as well. The more testers, the better. Thanks!

Rick Mesta April 30, 2021 at 4:44 PM

This strikes me more of a middleware issue; if python is dumping core, then obviously the GUI won't come up.

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Katalon Platform

Created April 29, 2021 at 9:59 AM
Updated July 6, 2022 at 9:02 PM
Resolved April 30, 2021 at 8:03 PM