VMware Snapshot Not Being Removed from vSphere 7

Description

Some of the integrated snapshots work correctly and others leave VMware snapshots in place. I have recreated the jobs and it does not seem to help. The system is running current software. I have checked the logs on the VMware side and see no sign of snapshot deletes that are failing. I have sent a debug log. Last time you thought this was a problem on the VMware side, but I cannot find any errors showing that the commands to delete the snaps are generating errors. I am running vCenter 7.

The customer has stated this issue has been occurring on muliple TrueNAS OS's and multiple versions of TrueNAS.

I got on the unit and ensure that the snapshots were set and that VMware could quiesce the datastore and fetch datasets.

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Bug ClerkAugust 19, 2021 at 3:23 PM

Bug ClerkAugust 18, 2021 at 11:42 PM

Devin KusekAugust 11, 2021 at 3:50 PM

I have updated this case with the newest debug from the unit. 

The user had also uploaded those screenshots showing that  between the evening of the 9th and the morning of the 10th, the tasks ran and they were able to see a few snapshots (shown in screenshots) that were not removed. 

Vladimir VinogradenkoJuly 12, 2021 at 3:14 PM

we'll be running misbehaving periodic snapshot task manually and frequently (hence, quiescing the VM in subject) in order to understand when and why vmware snapshot does not get removed.

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Katalon Platform

Created July 1, 2021 at 11:25 PM
Updated July 6, 2022 at 8:58 PM
Resolved August 20, 2021 at 5:40 PM

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