TrueNAS Scale Gracefully Powers off Every 2-3 minutes on a new build.
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Lee Davis November 24, 2021 at 6:29 PM
Sounds good, thanks for having a look. It has been otherwise stable since originally experiencing this.
This week-end I'm going to try and switch that power supply option referenced earlier and see if it happens again. Otherwise I'll start attaching storage over the next couple weeks and hopefully all will be good!
William Gryzbowski November 24, 2021 at 5:48 PM
Hello,
I have skimmed through the debug and didn't find any culprit.
Since we cannot reproduce and apparently you also cannot anymore lets close this until more information can be added to get to the root cause.
Thanks
Lee Davis November 22, 2021 at 6:23 PM
Debug attached.
This has NOT auto powered off again since originally posting. I don't know if this would impact anything, as I don't remember when I did this (I should switch it back see if it keeps happening)... I run a corsair hx1200 powersupply and I installed it on the default multiple rail setting and have since switched it to single. I would expect if there was power issues the results would be more catastrophic and not what appeared to be graceful shutdowns.
Addition MB Info:
Bios: BIOS Date: 07/30/2021 Ver 1.1a
BMC: 01.00.21
Bonnie Follweiler November 22, 2021 at 5:55 PM
Thank you for the report, .
Can you please attach a debug file to this ticket? To generate a debug file on TrueNAS SCALE, log in to the TrueNAS web interface, go to System Settings> Advanced, then click Save Debug and wait for the file to download to your local system.
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Lee DavisLabels
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Time trackingKatalon Platform
Linked Test Cases, Katalon Defect Results, Katalon Studio Test Results
Katalon Platform
Truenas Scale: TrueNAS-SCALE-22.02-RC.1-1
System: Supermicro X12SPI-TF.
CPU: Xeon 6326.
Memory: 128 Samsung DDR4 SDRAM ECC Reg.
From the IPMI remote console I see it prints the default menu options 1-7 then 1-7 again, but briefly between these it prints `md127: resync done.` right after this then goes through the power down procedure:
Grabbed the last bit of the syslog too:
```Nov 21 00:05:13 truenas systemd[1]: uuidd.service: Failed with result 'exit-code'.
Nov 21 00:05:13 truenas systemd[1]: Failed to start Daemon for generating UUIDs.
Nov 21 00:05:13 truenas systemd[1]: uuidd.socket: Failed with result 'service-start-limit-hit'.
Nov 21 00:05:14 truenas avahi-daemon[7230]: Server startup complete. Host name is truenas.local. Local service cookie is 299942955.
Nov 21 00:05:15 truenas avahi-daemon[7230]: Service "truenas" (/services/HTTP.service) successfully established.
Nov 21 00:05:15 truenas avahi-daemon[7230]: Service "truenas" (/services/DEV_INFO.service) successfully established.
Nov 21 00:05:19 truenas nscd[5086]: 5086 checking for monitored file `/etc/netgroup': No such file or directory
Nov 21 00:07:11 truenas systemd[1]: Starting Generate a daily summary of process accounting...
Nov 21 00:07:11 truenas systemd[1]: sysstat-summary.service: Succeeded.
Nov 21 00:07:11 truenas systemd[1]: Finished Generate a daily summary of process accounting.
Nov 21 00:08:18 truenas kernel: md: md127: resync done.
Nov 21 00:10:11 truenas systemd[1]: Starting system activity accounting tool...
Nov 21 00:10:11 truenas systemd[1]: sysstat-collect.service: Succeeded.
Nov 21 00:10:11 truenas systemd[1]: Finished system activity accounting tool.
Nov 21 00:11:15 truenas ntpd[5291]: kernel reports TIME_ERROR: 0x41: Clock Unsynchronized```
But oddly it hasn't powered down after presenting this same error again this time around... I went through approximately 15 of these "graceful" shutdowns.
I swear this happened shortly after adding a pool. These are an old pair of 8GB Ironwolf drives that smart says are healthy.
I'm still in the process of putting this rig together, but I didn't expect to experience these power off scenarios.
Thanks,
Lee