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The following system core files were found: python3.9.core

Description

Installed latest release version of TrueNAS on 2022-Jan-13 (no issues with the installation) set up a replication task the next day which ran successfully. Left the system on over the weekend and when I returned on Monday morning to check it, there was an alert stating the following:

WARNING
The following system core files were found: python3.9.core. Please create a ticket at https://jira.ixsystems.com/ and attach the relevant core files along with a system debug. Once the core files have been archived and attached to the ticket, they may be removed by running the following command in shell: 'rm /var/db/system/cores/*'.
2022-01-17 01:04:54 (America/Los_Angeles)

There was also this alert:
truenas.local had an unscheduled system reboot. The operating system successfully came back online at Mon Jan 17 01:04:29 2022.

The hardware on which the TrueNAS is installed is an older repurposed Dell server, PowerEdge T130 Service Tag: J955RD2.

The attached python3.9.core is zipped using RAR4 format.

After a restart the system appears to be functioning normally but I will continue to monitor for anything abnormal.

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None

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Caleb January 21, 2022 at 8:38 PM

thanks for the ticket. This is a known issue unfortunately and I have a ticket here https://ixsystems.atlassian.net/browse/NAS-113309#icft=NAS-113309 to track this. I'm going to close this ticket as a duplicate and any progress that's made to fixing this problem will be handled there.

Michelle Johnson January 17, 2022 at 6:09 PM

Thank you for your submission  

This issue ticket is now in our queue for review. An engineering representative will update with further questions or details in the near future.

Raquel Wey January 17, 2022 at 5:37 PM

Ok, I attached the debug and the python3.9.core (RAR4 format).  I haven't taken any troubleshooting steps other than to restart the server.  Let me know if I should do anything else.  Thank you!

Michelle Johnson January 17, 2022 at 5:32 PM

Thank you for your report, !

The core file does not appear to be attached to this issue ticket. Would you attach it along with a debug file to the Private attachment are of this ticket.

To generate a debug file on TrueNAS CORE, log in to the TrueNAS web interface, go to System > Advanced, then click Save Debug and wait for the file to download to your local system.

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Katalon Platform

Created January 17, 2022 at 5:22 PM
Updated July 6, 2022 at 9:02 PM
Resolved January 21, 2022 at 8:38 PM
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