Web GUI was Inaccessible - python3.9.core found
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Caleb February 3, 2022 at 4:17 PM
Unfortunately, this is a known problem and I'm tracking all the related core dumps in this ticket: NAS-113309. Don't worry about the core dump because I have enough collateral for now. I'm going to close this ticket as a duplicate of that one. Any further updates will be posted there. Thanks!
Bonnie Follweiler February 1, 2022 at 5:14 PMEdited
Thank you .
This ticket is now in our queue to review.
An engineering representative will update with any further questions or details in the near future.
Chris Kirk January 31, 2022 at 11:14 PM
There was one core file (python3.9.core). It is 855MB uncompressed. I 7zip the file and it's 92MB. Jira won't let me upload it stating the file is too large. I have the file - just need to know how to get it to you.
Bonnie Follweiler January 31, 2022 at 5:22 PM
Thank you for the report and the debug file, .
Can you please also attach the core files to the "Private Attachments" section of this ticket, if they are available?
System core files were found in /var/db/system/cores.
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Linked Test Cases, Katalon Defect Results, Katalon Studio Test Results
Katalon Platform
I was unable to access the WEB UI until i rebooted my server. once rebooted - the following alert was present.
WARNING
The following system core files were found: python3.9.core. Please create a ticket at https://jira.ixsystems.com/ and attach the relevant core files along with a system debug. Once the core files have been archived and attached to the ticket, they may be removed by running the following command in shell: 'rm /var/db/system/cores/*'.
2022-01-31 00:23:44 (America/New_York)