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TrueNAS-SCALE-22.02.1: Incorrect permissions for Network UPS Tools config files break all UPS functionality

Description

After configuring the UPS service (System Settings > Services > UPS), the nut-server service refuses to start, citing permission issues:

● nut-server.service - Network UPS Tools - power devices information server
Loaded: loaded (/lib/systemd/system/nut-server.service; enabled; vendor preset: disabled)
Active: failed (Result: exit-code) since Thu 2022-05-05 23:25:20 PDT; 2min 19s ago

May 05 23:25:20 truenas upsd[5882]: listening on ::1 port 3493
May 05 23:25:20 truenas upsd[5882]: listening on 127.0.0.1 port 3493
May 05 23:25:20 truenas upsd[5882]: listening on ::1 port 3493
May 05 23:25:20 truenas upsd[5882]: listening on 127.0.0.1 port 3493
May 05 23:25:20 truenas upsd[5882]: Can't open /etc/nut/ups.conf: Can't open /etc/nut/ups.conf: Permission denied
May 05 23:25:20 truenas upsd[5882]: Can't open /etc/nut/ups.conf: Can't open /etc/nut/ups.conf: Permission denied
May 05 23:25:20 truenas upsd[5882]: Network UPS Tools upsd 2.7.4
May 05 23:25:20 truenas systemd[1]: nut-server.service: Control process exited, code=exited, status=1/FAILURE
May 05 23:25:20 truenas systemd[1]: nut-server.service: Failed with result 'exit-code'.
May 05 23:25:20 truenas systemd[1]: Failed to start Network UPS Tools - power devices information server.

Looking at the permissions, it seems all the NUT config files are owed by root:ladvd:

~ % ls -l /etc/nut
rr---- 1 root ladvd 15 May 7 16:43 nut.conf
rr---- 1 root ladvd 53 May 7 16:43 ups.conf
rr---- 1 root ladvd 39 May 7 16:43 upsd.conf
rr---- 1 root ladvd 107 May 7 16:43 upsd.users
rr---- 1 root ladvd 493 May 7 16:43 upsmon.conf
rr---- 1 root ladvd 563 May 7 16:43 upssched.conf

Based on this thread: UPS Service Access Denied , it seems like the group differs ("gluster" in that case), but it's never the "nut" user that nut-server runs as.

If I change the group for all the config files, then restart nut-server, everything works:

chown root:nut /etc/nut*
systemctl restart nut-server.service

However, the permissions reset whenever the server is rebooted, breaking nut-server again. To keep my UPS integration on my own servers, I've had to create a startup task to fix the permissions and restart NUT after every reboot.

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Bonnie Follweiler May 10, 2022 at 12:48 PM

Thank you .

I have moved this ticket into our queue to review.

An engineering representative will update with any further questions or details in the near future.

Former user May 10, 2022 at 4:00 AM

Done!

Bonnie Follweiler May 9, 2022 at 4:32 PM

Thank you for the report, .

Can you please attach a debug file to the "Private Attachments" section of this ticket?

To generate a debug file on TrueNAS SCALE, log in to the TrueNAS web interface, go to System Settings > Advanced, then click Save Debug and wait for the file to download to your local system.

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Katalon Platform

Created May 8, 2022 at 12:07 AM
Updated July 6, 2022 at 9:02 PM
Resolved May 10, 2022 at 4:18 PM