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NextCloud fails to install TrueNAS Core 13U1

Description

Tried installing Nextcloud plugin via 13 Realease, still get the same following error under 13U1. Error: nextcloudteting had a failure Exception: RuntimeError Message: pkg error: - py38-fail2ban :,py38-certbot : Refusing to fetch artifact and run post_install.sh! Partial plugin destroyed

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Bug Clerk July 14, 2022 at 2:36 PM

Michelle Johnson July 7, 2022 at 11:20 AM

Thank you for your submission, !

This issue ticket is now in the queue for review. An Engineering representative will update with further details or questions in the near future.

Michelle Johnson July 6, 2022 at 7:38 PM

Your issue appears to be a duplicate of 116494 which is a duplicate of 116493. Both tickets error by failing to fetch artifact. I will submit this to Engineering. Please provide a debug file. To generate a debug file on TrueNAS CORE, log in to the TrueNAS web interface, go to System > Advanced, then click Save Debug and wait for the file to download to your local system.

To attach it to this ticket, select the triple dots at the top of the right side panel, then Actions Menu. In the dialog that opens, select Attach to display a file explorer window where you can select and upload your file. All submitted tickets are marked Private to protect your information.

marcus.djokic July 6, 2022 at 6:28 PM

I don't think it is a replicate of 116493 as that one pertains to nginx while this error relates to py38fail2ban and py38pycertbot

Michelle Johnson July 6, 2022 at 6:21 PM

This report is a duplicate of https://jira.ixsystems.com/browse/NAS-116493.

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Katalon Platform

Created July 6, 2022 at 3:16 PM
Updated February 27, 2025 at 10:31 PM
Resolved July 14, 2022 at 2:50 PM