plex server app disappeared, (as if not installed)

Description

Server was working fine. This morning plex app appears missing. When I try to install it I get:

[EFAULT] Kubernetes service is not running. - (after running plex settup app).

Also in the More Window is this:-

Error: Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/middlewared/job.py", line 411, in run
await self.future
File "/usr/lib/python3/dist-packages/middlewared/job.py", line 446, in __run_body
rv = await self.method(*([self] + args))
File "/usr/lib/python3/dist-packages/middlewared/schema.py", line 1140, in nf
res = await f(*args, **kwargs)
File "/usr/lib/python3/dist-packages/middlewared/schema.py", line 1272, in nf
return await func(*args, **kwargs)
File "/usr/lib/python3/dist-packages/middlewared/plugins/chart_releases_linux/chart_release.py", line 392, in do_create
await self.middleware.call('kubernetes.validate_k8s_setup')
File "/usr/lib/python3/dist-packages/middlewared/main.py", line 1345, in call
return await self._call(
File "/usr/lib/python3/dist-packages/middlewared/main.py", line 1294, in _call
return await methodobj(*prepared_call.args)
File "/usr/lib/python3/dist-packages/middlewared/plugins/kubernetes_linux/update.py", line 336, in validate_k8s_setup
raise CallError(error)
middlewared.service_exception.CallError: [EFAULT] Kubernetes service is not running.

I tried going to Apps then selecting unset pool. Rebooted and then Added the Pool. Rebooted. As I found this on a google search put it didn't fix the issue.

Please can you help. I am a noob and this system has been working great. The only thing I can think of was I had done a plex server app Update via the Update button. The server and plex server were running after update and I used the plex server to stream music. I went to sleep, this morning I had the above issue.

Thank you.

Problem/Justification

None

Impact

None

Activity

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William Gryzbowski April 25, 2023 at 8:53 PM

Can you please upgrade to 22.12 and report back if problem persists?

Bonnie Follweiler April 24, 2023 at 7:28 PM

Thank you .
I have moved this ticket into our queue to review now.
An engineering representative will update with any further questions or details in the near future.

Automation for Jira April 18, 2023 at 11:34 AM

Thank you for submitting this TrueNAS Bug Report! So that we can quickly investigate your issue, please attach a Debug file and any other information related to this issue through our secure and private upload service below. Debug files can be generated in the UI by navigating to System -> Advanced -> Save Debug.

https://ixsystems.atlassian.net/servicedesk/customer/portal/15/group/37/create/153