Some Apps stay stuck in Deploying state
Description
Problem/Justification
Impact
Activity
Waqar Ahmed July 23, 2023 at 10:29 AM
Thank you for confirming, this is fixed in the upcoming Cobia release.
Waqas Khan July 20, 2023 at 9:04 AMEdited
This has to be that bug as I previously had trouble with Emby and Photoprism as well. The workaround would be to stop the App which is stuck in deploying, check for the docker container it is trying to pull, go to CLI and do a sudo docker pull. Once the image is downloaded completely, start the App again and this time it’ll become Active. Another dump of debug is also uploaded which may show the same behavior with Photoprism.
Waqar Ahmed July 19, 2023 at 4:57 PM
the debug you shared, i see
I only see jellyfin stuck at deploying and the reason for that is that jellyfin image is too big to pull for k3s which is essentially an upstream bug and newer changes in next major version of TrueNAS Cobia has fixes to this problem.
Apart from that your apps are working, can you please reproduce the problem with some other app and then attach a newer debug of your system after reproducing the problem ? Thanks!
Michelle Johnson July 19, 2023 at 11:41 AM
Thank you for your report, !
Please use the link in the system-generated message below to attach a system debug file. Link to this ticket after you upload the file and before you click Save.
To generate a debug file on TrueNAS SCALE, log in to the TrueNAS web interface, go to System Settings > Advanced, then click Save Debug and wait for the file to download to your local system
Automation for Jira July 19, 2023 at 10:05 AM
Thank you for submitting this TrueNAS Bug Report! So that we can quickly investigate your issue, please attach a Debug file and any other information related to this issue through our secure and private upload service below. Debug files can be generated in the UI by navigating to System -> Advanced -> Save Debug.
https://ixsystems.atlassian.net/servicedesk/customer/portal/15/group/37/create/153
Details
Details
Assignee
Waqar AhmedReporter
Waqas KhanTime remaining
Components
Fix versions
Affects versions
Priority
MediumKatalon Platform
Linked Test Cases, Katalon Defect Results, Katalon Studio Test Results
Katalon Platform
Its a hit or miss with apps when there's a host path selected for config or data, even though host path security is disabled and the host path dataset is not shared (not even NFS). The host path dataset has ownership to Apps and additional rights given to Buil-In Admins to modify. That way when required data could transfer using WinSCP or FileZilla. Using this configuration some apps like qBitTorrent and Netdata works, gets deployed and works fine, but others like Emby, Photoprism, Nextcloud, Jellyfin and Filebrowser just stuck at Deploying. If I try to open a shell into the container, it says unable to upgrade connection: container not found "<app_name>" and that too even after a few hours.