Thanks for using the TrueNAS Community Edition issue tracker! TrueNAS Enterprise users receive direct support for their reports from our support portal.

TRUENAS KEEPS DISCONECTING FROM NETWORK.

Description

Its an issue ive noticced since last time ive installed it.

It is running on an old HP Proliant ml110 g6 and it handles two 8tb disks and another one to boot partition, itr dificult to know what time it discinnects from out network ive added the ip of it to a reservation by mac and still ocurring.
It sudenly goes down like to 15 min and it runs up iteself after that time, but some ftp backups of mine didnt end as they should because of ti.

Can somebody helpe please?

Problem/Justification

None

Impact

None

Activity

Show:

William Gryzbowski October 20, 2023 at 1:27 PM

Oct 18 11:14:12 truenasnew kernel: bge0: watchdog timeout -- resetting
Oct 18 11:14:12 truenasnew kernel: bge0: link state changed to DOWN
Oct 18 11:14:16 truenasnew kernel: bge0: link state changed to UP

 

It seems you are having trouble with your NIC.

It could either be a software or hardware issue. Likely hardware.

Suggest you to try TrueNAS SCALE to see if the problem perists.

Daniel Pizappi October 19, 2023 at 7:29 PM

Thanks . This is in our queue to review now. An engineering representative will update with any further questions or details in the near future.

Kevin Erazo October 19, 2023 at 2:25 PM

Hi, so i did upload the debug file and some printscreens as evidence. I would like to hear ur response .

Thank you.

Bonnie Follweiler October 17, 2023 at 7:46 PM

Thank you for submitting this TrueNAS Bug Report .

Please upload a debug file from the affected systemto our secure and private upload service located at https://ixsystems.atlassian.net/servicedesk/customer/portal/15/group/37/create/153.

Automation for Jira October 17, 2023 at 5:49 PM

Thank you for submitting this TrueNAS Bug Report! So that we can quickly investigate your issue, please attach a Debug file and any other information related to this issue through our secure and private upload service below. Debug files can be generated in the UI by navigating to System -> Advanced -> Save Debug.

https://ixsystems.atlassian.net/servicedesk/customer/portal/15/group/37/create/153

Cannot Reproduce
Pinned fields
Click on the next to a field label to start pinning.

Details

Assignee

Reporter

Ready For Review?

True

Components

Fix versions

Affects versions

Priority

More fields

Katalon Platform

Created October 17, 2023 at 5:49 PM
Updated February 27, 2025 at 9:17 PM
Resolved October 23, 2023 at 8:30 PM