Stuck with Initializing Apps Service

Description

Pretext: TrueNAS Scale 22.12.4.2 Upgraded to 23.10.0

Symptoms: The App Service will be stuck at initialising stage

Steps to Reproduce:

  1. Unset any pool in App Service

  2. Choose a pool without ‘ix-applications’ dataset to start from scratch with the following prerequisites

    1. For the pool, the root dataset of pool should be encrypted similar to this layout:

  3. Once ready, install any apps, such as qBittorrent as an example

  4. Reboot your server

  5. The App Service will be stuck at “Initilializing App Services”

Observations:

  • App Services runs correctly when starting from scratch, however the symptom returns when TrueNAS restarts.

  • When TrueNAS restarts, odd behaviour of a new “directory” of the pool/”ix-applications” dataset appended with a timestamp at the rear will be generated, with the following screenshots as examples

Steps to Reproduce

None

Expected Result

None

Actual Result

None

Environment

None

Hardware Health

None

Error Message (if applicable)

Attachments

6
  • 24 Oct 2023, 04:21 PM
  • 24 Oct 2023, 04:21 PM
  • 24 Oct 2023, 04:00 PM
  • 24 Oct 2023, 04:00 PM
  • 24 Oct 2023, 04:00 PM
  • 24 Oct 2023, 04:00 PM

Activity

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Dan Acristinii November 1, 2023 at 7:20 AM

I can confirm that after upgrading to 23.10.0.1 everything works. Thank you very much!

Bug Clerk October 30, 2023 at 2:03 PM

Bug Clerk October 27, 2023 at 7:48 PM

Automation for Jira October 27, 2023 at 7:48 PM

This issue has now been closed. Comments made after this point may not be viewed by the TrueNAS Teams. Please open a new issue if you have found a problem or need to re-engage with the TrueNAS Engineering Teams.

Arie Miller October 27, 2023 at 6:33 PM

Unfortunately I did not have a heavyscript backup, only the truenas system backup which does not backup databases.

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Details

Assignee

Waqar Ahmed

Reporter

Impact

High

Affects versions

Time remaining

0m

Priority

Katalon Platform

Created October 24, 2023 at 4:00 PM
Updated January 6, 2024 at 12:10 AM
Resolved October 30, 2023 at 2:03 PM