Box.com Refresh Token Expiring
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Problem/Justification
Impact
Activity
Bug Clerk February 2, 2024 at 10:24 AM
This issue has now been closed. Comments made after this point may not be viewed by the TrueNAS Teams. Please open a new issue if you have found a problem or need to re-engage with the TrueNAS Engineering Teams.
Vladimir Vinogradenko February 2, 2024 at 10:24 AM
thank you for the feedback!
Patrick Knowles January 23, 2024 at 3:26 PMEdited
Hi, apologies for the delay. The reason this is happening and doesn’t make sense on the backend is due to Box manually enforcing API call limitations suddenly.
I think it would be best to close this issue. Backing up Box accounts with a large number of files may not be possible due to their API call quota, which is manually enforced at an apparently random time.
Vladimir Vinogradenko January 23, 2024 at 10:31 AM
sorry, any news on this?
Vladimir Vinogradenko January 8, 2024 at 4:10 PM
Something changed in the Box API behavior. As I see in the logs, refresh tokens are pulled from rclone configs back to our database correctly.
does your system have the correct system time?
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Time tracking
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Time trackingKatalon Platform
Linked Test Cases, Katalon Defect Results, Katalon Studio Test Results
Katalon Platform
I added a 3rd Box.com account to our system. This account’s refresh token keeps expiring after a day, while the others are refreshed correctly. The other two accounts were added prior to applying update 13.0-U5.3. Unsure of how to address with rclone.