WebUI freezes after a some minutes
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Automation for Jira December 12, 2023 at 12:05 PM
This issue has now been closed. Comments made after this point may not be viewed by the TrueNAS Teams. Please open a new issue if you have found a problem or need to re-engage with the TrueNAS Engineering Teams.

Caleb December 12, 2023 at 12:05 PM
unfortunately we don't have the resources to investigate this particular problem. We've not seen this widely reported so it becomes even harder to diagnose because this is probably something specific to your configuration/environment/hardware. For now, we're going to close this. Thanks for understanding.

Bonnie Follweiler December 11, 2023 at 7:49 PM
Thank you .
I have moved this ticket into our queue to review.
An engineering representative will update with any further questions or details in the near future

Daniel December 11, 2023 at 7:19 PM
Hi Bonnie, I have uploaded a debug via the private file upload.

Bonnie Follweiler December 5, 2023 at 2:15 PM
Good Morning .
In order to investigate your issue, we need a Debug file from tghe affected system. Please upload the debug file to our secure and private upload service located at .
Thank you
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My WebUI freezes after some minutes. The problem basically exists since the upgrade to 13.0 and was already reported by me here:
The WebUI is responsive as long as this failure messages will be shown after login via the CLI:
Traceback (most recent call last): File "/usr/local/sbin/hactl", line 171, in <module> main(args.command, args.q) File "/usr/local/sbin/hactl", line 17, in main client = Client() File "/usr/local/lib/python3.9/site-packages/middlewared/client/client.py", line 286, in __init__ self._ws.connect() File "/usr/local/lib/python3.9/site-packages/middlewared/client/client.py", line 124, in connect rv = super(WSClient, self).connect() File "/usr/local/lib/python3.9/site-packages/ws4py/client/__init__.py", line 223, in connect bytes = self.sock.recv(128) socket.timeout: timed out