Apps not working on reboot.

Description

I see people mention this issue from time to time - well this time it happened to me.

I rebooted my NAS and after coming back to it the apps were not running. No apps were available and the K3S system seems to be not working at all.

debug of system in error state attached.

A further reboot sorted the issue

Problem/Justification

None

Impact

None

Activity

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Automation for Jira December 9, 2023 at 2:10 PM

This issue has now been closed. Comments made after this point may not be viewed by the TrueNAS Teams. Please open a new issue if you have found a problem or need to re-engage with the TrueNAS Engineering Teams.

Waqar Ahmed December 9, 2023 at 2:10 PM

unfortunately i am not able to reproduce and the current debug is not really helpful either. I am closing this unless you are able to reproduce and we can grab a debug then and see if we can get something meaningful or we would have to then go for a teamviewer session. Thanks!

Sean Nugent November 29, 2023 at 1:13 PM

I was afraid of that.

Unfortunately I am running storj on the server which means I cannot leave it down for the day that it would probably take to get the session running. I also cannot say that the issue will occur every time I reboot.

 

Are there any files / a folder I can provide if the issue does occur again?

Waqar Ahmed November 29, 2023 at 12:48 PM

There is nothing much to pick and troubleshoot in debug.
, could you try reproducing this and keep your system in the error state? This way, we can schedule a TeamViewer session for debugging.

Bonnie Follweiler November 28, 2023 at 2:22 PM

Thank you .

I have moved this ticket into our queue to review.

An engineering representative will update with any further questions or details in the near future.

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Impact

Medium

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0m

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Priority

Katalon Platform

Created November 24, 2023 at 10:37 PM
Updated February 27, 2025 at 9:11 PM
Resolved December 9, 2023 at 2:10 PM