Cannot Check For Updates When HTTP Proxy Is Set

Description

I am a user from China and I need to use a proxy to speed up the download of Apps (k3s). I have configured the HTTP Proxy in the Network panel.

However, when the HTTP Proxy is enabled, I am unable to check for updates in the Dashboard, despite the proxy working correctly for other tasks.

The error message displayed is: “192.168.9.2:7890: Automatic update check failed. Please check system network settings.“ Disabling the HTTP Proxy temporarily resolves the issue, but this is not a practical solution for every update check.

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Bug Clerk June 5, 2024 at 11:04 AM

This issue has now been closed. Comments made after this point may not be viewed by the TrueNAS Teams. Please open a new issue if you have found a problem or need to re-engage with the TrueNAS Engineering Teams.

Bug Clerk June 4, 2024 at 3:35 PM

Bug Clerk May 29, 2024 at 3:35 AM

Thank you for submitting this TrueNAS Bug Report! So that we can quickly investigate your issue, please attach a Debug file and any other information related to this issue through our secure and private upload service below. Debug files can be generated in the UI by navigating to System -> Advanced -> Save Debug.

https://ixsystems.atlassian.net/servicedesk/customer/portal/15/group/37/create/153

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Katalon Platform

Created May 29, 2024 at 3:35 AM
Updated February 27, 2025 at 9:17 PM
Resolved June 5, 2024 at 11:04 AM