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Plax has no option of adding media libraries

Description

Either plex image (plex pass or original) does not allow me to add libraries that are local to the pod. I have verified that the folders exist in the pod, and are accessible. When trying to add libraries (Movies, Shows) it says I should install Plex Media Server.

Host ID: d04fd47c4c0fa763964dd28a3c64affd1f8cc7f3bbb9cafbd8e37c7e9fc202a6

Session ID: 5e49d7ff-cdb1-dffd-165b-937403a585bf

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Bug Clerk July 31, 2024 at 12:52 PM

This issue has now been closed. Comments made after this point may not be viewed by the TrueNAS Teams. Please open a new issue if you have found a problem or need to re-engage with the TrueNAS Engineering Teams.

Bug Clerk July 31, 2024 at 12:52 PM

If you are an iXsystems customer please contact our support department at support@ixsystems.com.
If you are not a customer, please search the public forums.
https://www.truenas.com/community/

Michelle Johnson June 26, 2024 at 7:25 PM

Thank you for your report, !

This issue ticket is now in the queue for review. An Engineering representative will update with further details or questions in the near future.

TheSkaz June 26, 2024 at 6:49 PM

Debug file uploaded

Bug Clerk June 26, 2024 at 6:27 PM

Thank you for submitting this TrueNAS Bug Report! So that we can quickly investigate your issue, please attach a Debug file and any other information related to this issue through our secure and private upload service below. Debug files can be generated in the UI by navigating to System -> Advanced -> Save Debug.

https://ixsystems.atlassian.net/servicedesk/customer/portal/15/group/37/create/153

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Katalon Platform

Created June 26, 2024 at 6:27 PM
Updated July 31, 2024 at 12:52 PM
Resolved July 31, 2024 at 12:52 PM