TrueNAS-13.0-RELEASE-NFS-lost connection and duplicate storage under ESXI

Description

Hi All,

This morning my ESXi cluster has lost connection from my main Truenas3 server, consequently the NFS datastore has become unavailable and hanging, the VMs also started hanging and all the usual good suff that happens in this cases...
Duplicate storage showing up like truenas3(1)

Now I really would like to understand what happened but apparently Truenas monitored pretty much nothing about this issue.

Here is the event log from vCenter

09/01/2024, 8:08:44 AM – Alarm "Cannot connect to storage on 10.58.21.190 triggered by event 615121 Lost connection to server 10.10.0.4 mount point truenas3 mounted as

0/daccs2-8ca/caab-0000-000000000000 (mnt/tnpools3),

i have 6 blade of ucs-B cisco and other ucs-C standalone and happened in both hardware. truenas13.0 is installed in baremetal in ucs-c m4sx seems every week-end this issue return in different time slot. 3:30 am 8:00 am 1:40 am ecc
asking for an help for find the root cause and don't pray each monday for a miracle

then reset all the VM to restore the function that is in hang for most of them.

Problem/Justification

None

Impact

None

Attachments

Activity

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Bug Clerk September 3, 2024 at 11:42 AM

This issue has now been closed. Comments made after this point may not be viewed by the TrueNAS Teams. Please open a new issue if you have found a problem or need to re-engage with the TrueNAS Engineering Teams.

Bug Clerk September 3, 2024 at 11:42 AM

Thanks but we do not provide support for TrueNAS unless you’re a paying support customer. This ticket system is for reporting bugs with the TrueNAS software. You haven’t reported a bug and are asking for general support for your production system. This is outside the scope of what we support. Please reach out to our forums to see if someone may help you. Also, we recommend upgrading to SCALE since CORE will be receiving no new features/bugfixes moving forward. It will only receive critical CVE fixes from here on out.

Nicolò Di Lernia September 3, 2024 at 7:40 AM

hi , thanks i removed it and re-upload it as private.

Stuart Espey September 3, 2024 at 2:11 AM

you do not want to attach a debug to a publicly viewable issue.

Perhaps see of you can delete it, and re-upload to the link from the first comment

Bug Clerk September 2, 2024 at 1:54 PM

Thank you for submitting this TrueNAS Bug Report! So that we can quickly investigate your issue, please attach a Debug file and any other information related to this issue through our secure and private upload service below. Debug files can be generated in the UI by navigating to System -> Advanced -> Save Debug.

https://ixsystems.atlassian.net/servicedesk/customer/portal/15/group/37/create/153