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TrueCloud Backup - No alert on failure

Description

When TrueCloud Backup Task fails due to the Restic Repository being ‘locked’, no alert is being sent.

Alert settings for “Cloud Backup Task Failed” I have set are:
Warning Level- Error
Frequency- Immediately

Problem/Justification

None

Impact

None

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1
  • 19 Nov 2024, 06:49 PM

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Bug ClerkDecember 4, 2024 at 7:36 PM

This issue has now been closed. Comments made after this point may not be viewed by the TrueNAS Teams. Please open a new issue if you have found a problem or need to re-engage with the TrueNAS Engineering Teams.

Bug ClerkDecember 4, 2024 at 7:36 PM

As we have not received any additional information on this issue, we are closing this ticket. If you still experience this issue on the latest release, please add those details to a new ticket so that we can continue our investigation. Thank you!

Bug ClerkNovember 22, 2024 at 5:40 PM

Can you please elaborate on what you mean by “no alert is being sent.”?

Bug ClerkNovember 21, 2024 at 2:31 PM

Thanks for your submission! This is in our queue to review now. An engineering representative will update with any further questions or details in the near future.

Linzi MooreNovember 19, 2024 at 7:12 PM

Thank you for submitting this TrueNAS Bug Report!

So that we can quickly investigate your issue, please attach a Debug file and any other information related to this issue through our secure and private upload service below.

Debug files can be generated in the UI by navigating to System Settings → Advanced → Download Debug.

https://ixsystems.atlassian.net/servicedesk/customer/portal/15/group/37/create/153

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Katalon Platform

Created November 19, 2024 at 6:11 PM
Updated December 4, 2024 at 7:36 PM
Resolved December 4, 2024 at 7:36 PM