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TrueNAS crashes with AWS S3 Dryrun

Description

Created cloud sync job with AWS S3 creds. Sync job uses Deep Glacier storage tier. Sync job also has some exclusions like *.jpg, ,tar.gz, and dirs Library/, tmp/*. S3 creds tested okay. Tried twice to do a dry run and twice the system crashed and rebooted.

Session ID: 88fee0bb-5372-2465-d069-06dc8581414d

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CL2041 February 22, 2025 at 12:37 AM

I don’t agree with the closure of the ticket. I understand that Developer Mode is enabled, but creating an AWS sync job via the GUI shouldn’t cause the whole system to crash / reboot (twice). Developer Mode being enabled has nothing to do with the issue here. Unless you have a smoking gun in the debug report that I sent you, showing that I’ve modified the OS, your closing the ticket is an easy way out of doing real troubleshooting. But they’re your rules, either you want the bug report, (it has value) or you don’t.

Bug Clerk February 21, 2025 at 5:08 PM

This issue has now been closed. Comments made after this point may not be viewed by the TrueNAS Teams. Please open a new issue if you have found a problem or need to re-engage with the TrueNAS Engineering Teams.

Bug Clerk February 21, 2025 at 5:08 PM

Unsupported development tools capable of modifications to the base operating system have been enabled in this configuration. We are closing this ticket as it is outside the scope for effective issue investigation.

To focus investigation on finding and fixing issues with the default TrueNAS OS, please open a new ticket if you are able to reproduce the behavior on a TrueNAS install that has not installed OS development tools.

CL2041 February 21, 2025 at 5:02 PM

Debug file attached.

Bug Clerk February 21, 2025 at 4:59 PM

debug-titan-20250221095704.tgz - LjLg5vYKoP:

  • TrueNAS Version: 24.10.2

  • 1 middlewared jobs have failed

  • Developer Mode Enabled

-- generated automatically --

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Katalon Platform

Created February 20, 2025 at 4:30 PM
Updated February 22, 2025 at 12:37 AM
Resolved February 21, 2025 at 5:08 PM
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