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Nvidia Driver not installed/loaded after update from 24.10.0.2 to 24.10.1

Description

I have passkey encrypted application-dataset, which I unlock after every restart and it worked as expected. After updating to 24.10.1 the Nvidia Drivers fail to communicate with nvidia-smi.

1. Steps to reproduce

  • update from 24.10.0.2 to 24.10.1

  • on 24.10.1 unlock pool

  • run `nvidia-smi`

2. Expected result

  • display nvidia-smi output and detect the GPU

3. Actual result

  • NVIDIA-SMI has failed because it couldn't communicate with the NVIDIA driver. Make sure that the latest Nvidia driver is installed and running.

What I tried and has not worked:

  • Uncheck then Check Install NVIDIA Drivers in the Apps → Configure → Settings. Same result.

  • Many reboots.

  • Unchecking driver install and running nvidia-smi resulted in it being an unrecognizable command. Checking it and running nvidia-smi resulted in the error above.

  • Booting back to 24.10.0.2, deleting the 24.10.1 update and updating again.

  • Fresh install of 24.10.1 and restoring config.

  • Fresh install of 24.10.1 without restoring config.

  • Fresh installing 24.10.0.2, restoring config and updating to 24.10.1.

  • Choosing/Unsetting the application pool.

What I tried and worked:

  • selecting `Advanced options for TrueNAS Scale GNU/Linux 24.10.2` in the GRUB menu. But the issue persists if going back to the default menu.

Session ID: b90db17d-b4c0-ad1c-bae4-52e96f3fb2e3

Problem/Justification

None

Impact

None

Activity

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Bug Clerk March 7, 2025 at 12:22 PM

This issue has now been closed. Comments made after this point may not be viewed by the TrueNAS Teams. Please open a new issue if you have found a problem or need to re-engage with the TrueNAS Engineering Teams.

Bug Clerk March 7, 2025 at 12:22 PM

This is because you have the debug kernel enabled. We do not build nvidia drivers for the debug kernel. Turn off debug kernel, reboot, and it will work. Please see our documentation and release notes.

Michelle Johnson March 4, 2025 at 6:44 PM

Thank you for your report, !

This issue ticket is in the queue for review. An Engineering representative will update with further details or questions in the near future.

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Katalon Platform

Created March 4, 2025 at 2:45 PM
Updated March 7, 2025 at 12:22 PM
Resolved March 7, 2025 at 12:22 PM
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