VM won't start
Description
Problem/Justification
Impact
Activity
Florian Späth yesterday
I tried to open the VNC through the link in the tools section, new Tab opened but it was blank and loaded nothing. If fast enough on the console i can see the press button to boot from cd. After i do, the screen freezes and nothing happens. In the overall dashboard i can then see a cpu spike, but the graphs in the vm tab are still blank.
William Gryzbowski 2 days ago
Everything in the debug seems to point that the VM is running.
How did you try to connect to the VNC? What is the error you get from VNC?
Florian Späth 2 days agoEdited
Thanks for the quick response. I now tried to set up a VM from ISO with 2 cores and 4gb of ram, no pcie passthrough in another pool (RAID5 with HS and SSD cache) but same behaviour. I may add that it was all running with the mentioned configs on the previos version, no hardware changes were made during the upgrade and virtualisation is activated in the BIOS.
Linzi Moore 2 days ago
Thanks for your submission! This is in our queue to review now. An engineering representative will update with any further questions or details in the near future.
Details
Details
Assignee
Triage TeamReporter
Florian SpäthAffects versions
Priority
UndefinedMore fields
Time tracking
More fields
Time trackingKatalon Platform
Linked Test Cases, Katalon Defect Results, Katalon Studio Test Results
Katalon Platform
I tried to create a virtual machine with Windows 11 ISO, 12 out of my 16 threaded cores, 32 gb RAM and 1,5 TB Storage on my Raid 0 NVME SSD. I wanted also to passthrough my RTX 3070 and a USB device. Because of the Windows 11 i activated trusted platform module and secure boot. First try it didn't start, not even the vnc monitor i then added even started, without secure boot or trusted module same behaviour. The CPU and Memory monitors are blank. I realy dont have the time to look into it, but i hope debug and log files will help catch the bug.
Session ID: db6f2904-c656-9df6-481e-cc739de5d9d9