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cant install apps. getting the same error again and again

Description

Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/middlewared/job.py", line 509, in run
await self.future
File "/usr/lib/python3/dist-packages/middlewared/job.py", line 556, in __run_body
rv = await self.middleware.run_in_thread(self.method, *args)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/middlewared/main.py", line 1367, in run_in_thread
return await self.run_in_executor(io_thread_pool_executor, method, *args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/middlewared/main.py", line 1364, in run_in_executor
return await loop.run_in_executor(pool, functools.partial(method, *args, **kwargs))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3.11/concurrent/futures/thread.py", line 58, in run
result = self.fn(*self.args, **self.kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/middlewared/service/crud_service.py", line 268, in nf
rv = func(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/middlewared/schema/processor.py", line 55, in nf
res = f(*args, **kwargs)
^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/middlewared/schema/processor.py", line 183, in nf
return func(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/crud.py", line 203, in do_create
return self.create_internal(job, app_name, version, data['values'], complete_app_details)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/crud.py", line 248, in create_internal
raise e from None
File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/crud.py", line 241, in create_internal
compose_action(app_name, version, 'up', force_recreate=True, remove_orphans=True)
File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/compose_utils.py", line 61, in compose_action
raise CallError(err_msg)
middlewared.service_exception.CallError: [EFAULT] Failed 'up' action for 'plex' app. Please check /var/log/app_lifecycle.log for more details

Session ID: a6022bf1-7d1c-f193-12d0-169f6e24caa3

Problem/Justification

None

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None

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Bug Clerklast week

This issue has now been closed. Comments made after this point may not be viewed by the TrueNAS Teams. Please open a new issue if you have found a problem or need to re-engage with the TrueNAS Engineering Teams.

Bug Clerklast week
Edited

Your /var/log/app_lifecycle.log messages indicate a network configuration issue preventing connections. This does not appear to be an error in TrueNAS code or regression in functionality. The community forums are available to assist: https://forums.truenas.com/ .

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Katalon Platform

Created last week
Updated last week
Resolved last week