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Unable to open jail console if pool is offline

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Description

I have two pools: my primary data pool and a backup pool. My backup pool has gone offline and that has blocked my ability to open any iocage console even though the jails don’t make use of the pool at all. When I attempt to start the console I see:

looks like a potentially related issue, although that was for an older version of TrueNAS.

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Katalon Platform

Created September 4, 2023 at 3:50 AM
Updated February 27, 2025 at 9:13 PM
Resolved September 18, 2023 at 2:01 PM

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Bonnie Follweiler September 18, 2023 at 2:01 PM

At this time there is insufficient information to proceed with the investigation. If at any time additional debugging information is supplied this ticket may be reopened for evaluation.

Bonnie Follweiler September 5, 2023 at 1:51 PM

Good Morning .

We will need a debug from the affected system to investigate this issue. Please upload the Debug file to our secure and private upload service located at .

Automation for Jira September 4, 2023 at 3:50 AM

Thank you for submitting this TrueNAS Bug Report! So that we can quickly investigate your issue, please attach a Debug file and any other information related to this issue through our secure and private upload service below. Debug files can be generated in the UI by navigating to System -> Advanced -> Save Debug.

https://ixsystems.atlassian.net/servicedesk/customer/portal/15/group/37/create/153

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