Alert is not triggered in TrueNAS Scale when LAGG (bond) is disconnected

Description

I just migrated a server from TrueNAS Core to Scale (24.04). I am accustomed to receive alerts, both in the GUI and by email, whenever a network cable is disconnected, but this function seems no longer to work. I see a syslog message that the link is down, and the bond status changed, but there is no alert documented in the "bell" icon of the web GUI. In the system settings, I found an alert setting called "Ports are Not ACTIVE on LAGG Interface", which is set to Critical, send Immediately, but no email is sent. I know the correct language in Linux is now "bond" and not "lagg"; so perhaps this functionality has not been completed? On my dashboard, I believe the bond that I unplugged has simply disappeared; it does not show as disconnected but simply like it does not exist. Thanks very much for your help!

Host ID: 6002f56a799d10f8a5a40147094a3baa9e65f6da353abc52919ea114ee91dc15

Session ID: 68f00723-d474-8369-20c0-a2c0361c6df1

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Devren Yener December 16, 2024 at 9:33 PM

I reproduced this problem on a different system running Electric Eel, with a totally different history, and have submitted ticket 133113 as a result. I hope this system is not also flagged as unsupported, and I would be grateful for anyone to explain what was wrong with the first system! Thank you again.

Devren Yener December 13, 2024 at 10:22 PM

My system configuration is extremely basic, and I have definitely not deliberately enabled any “unsupported development tools capable of modifications to the base operating system”. Please let me know exactly what this refers to, because I want to be able to report other bugs here in the future. In the meantime, I will do a new install on a USB boot drive to attempt to reproduce the bug. Thank you!

Bug Clerk December 13, 2024 at 10:11 PM

This issue has now been closed. Comments made after this point may not be viewed by the TrueNAS Teams. Please open a new issue if you have found a problem or need to re-engage with the TrueNAS Engineering Teams.

Bug Clerk December 13, 2024 at 10:11 PM

Unsupported development tools capable of modifications to the base operating system have been enabled in this configuration. We are closing this ticket as it is outside the scope for effective issue investigation.

To focus investigation on finding and fixing issues with the default TrueNAS OS, please open a new ticket if you are able to reproduce the behavior on a TrueNAS install that has not installed OS development tools.

Bug Clerk December 13, 2024 at 9:55 PM

Thank you for submitting this TrueNAS Bug Report! So that we can quickly investigate your issue, please attach a Debug file and any other information related to this issue through our secure and private upload service below. Debug files can be generated in the UI by navigating to System -> Advanced -> Save Debug.

https://ixsystems.atlassian.net/servicedesk/customer/portal/15/group/37/create/153

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Katalon Platform

Created December 13, 2024 at 9:55 PM
Updated December 16, 2024 at 9:33 PM
Resolved December 13, 2024 at 10:11 PM